Citibank Malaysia, are you kidding? 2020
Use the Citibank credit card for an online purchasing. Received an SMS:
"Citibank: Thank you for being a loyal customer..."
That is bullshit from the bank. Citibank never values their loyal customers. Newly join members get more benefits, as a loyal customer for more than 20 years with Citibank, I get nothing, except that Citibank sent me a new credit card a few years ago.
Many years ago, not many people had credit cards. A credit card gives the members some privileges, that shows you have some credit to spend. Now almost everyone has one (or more) credit card. Not much benefit offers from Citibank.
Users started to use eWallet because eWallet has more offer, more convenient to use, no need to pay for annual fees. Maybe credit cards are just used to top up the eWallet account. Banks or credit card companies don't know the spending details.
Credit card companies, banks, Visa, Master, please wake up!!!
I believe Citibank Malaysia will collect the annual fees from the members next year 2021. More users will give up the cards.
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