Read the post here.
A Long Island University students, Chelsea Kate Issacs has an assignment to write about her university to buy iPads for all incoming students. She write to Apple to get some feedbacks, but no responds from Apple.
Her friend suggested that may be she can drop an email to Steve Jobs. She did, and Steve Jobs did reply.
"Our goals do not include helping you get a good grade."
After exchange for a few emails, Jobs say:
"Please leave us alone."
I am nor sure why Apple PR not response in the first place, may the Apple PR should just reply, "Please leave us alone."
Issacs, they can't help you, just write there, "unable to get an official response from Apple." will do.